Shipping & Delivery

Dispatch

We aim to dispatch orders within 1 to 2 business days after purchase. Some items are of limited stock and may take up to 10 business days to source. Customers will be notified of any dispatch delays.

 

Pre-Order Items

These are items that have not arrived at our warehouse, but are on the way and are available for you to purchase now. We will post the item(s) to you as soon as it arrives and when possible, we will advise you of the estimated delivery date.

 

Sold Out Items

If an item you have ordered is out of stock, we will attempt to source the stock from the manufacturer. If available, we aim to dispatch to you within 10 to 15 business days. We will notify you if the item is not available from the manufacturer.

 

Domestic Shipping

Shipping

Fusion Multisport delivers using Australia Post eParcel Services.

On orders totalling below $50:

- Standard Delivery is provided at a flat rate of $10.

- Express Delivery is provided at a flat rate of $20.

On orders totalling below $50 to $149.99:

- Free Standard Delivery is provided.

- Express Delivery. An upgrade to Express Delivery is available for a flat rate of $10.

On orders totalling $150 and above:

- Free Express Shipping is provided

 

Delivery Times

Standard Delivery - After dispatch, Standard shipping to metropolitan areas will usually arrive within 2 - 6 business days, with regional areas depending on location*.

Express Delivery - After dispatch, Express shipping to metropolitan areas will usually arrive within 1 business day of dispatch, or in 1 – 3 days for regional customers*.

*Please refer to the Australia Post website for further information regarding delivery times.

 

International Shipping

Ship To

We ship to the following countries, however if you live elsewhere please Contact Us and we will do our absolute best to help!

  • New Zealand
  • Canada
  • USA
  • Hong Kong
  • Indonesia
  • Japan
  • Malaysia
  • Philippines
  • Singapore
  • South Korea
  • Taiwan
  • Thailand
  • Vietnam

 

Shipping

Fusion Multisport delivers using Australia Post registered post services, with both Standard and Express International Delivery options.

We offer FREE Standard International Delivery on all International orders totalling A$150 and above.

NEW ZEALAND

An upgrade to Express International Delivery on any order totalling A$150 and above is available for a flat rate of A$25.

On orders totalling below A$150 Standard International Delivery is provided at a flat rate of A$25, or an Express International Delivery option is provided at a flat rate of A$50.

ALL OTHER COUNTRIES

An upgrade to Express International Delivery on any order totalling A$150 and above is available for a flat rate of A$30.

On orders totalling below A$150 Standard International Delivery is provided at a flat rate of A$30, or an Express International Delivery option is provided at a flat rate of A$60.

 

Delivery Times

Standard Delivery - After dispatch, Standard shipping to metropolitan areas of major cities will usually arrive within 3 - 10 business days.

Express Delivery - After dispatch, Express shipping to metropolitan areas of major cities will usually arrive within 2 - 4 business days.

 

Taxes & Duties

All prices on Fusion Multisport are in Australian dollars. For international customers, the prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information. Click here for our GST & Tax policy.

 

Order Tracking

Tracking is available for all domestic orders. A postage confirmation email with the tracking code will be sent to the email address registered to your Fusion order from Australia Post.

Shipping internationally is sent as registered post however not tracked unless you live in a country where pack & track is available.

 

Returns and Exchanges

Click here for our Returns & Exchanges policy.

Note, Free Returns with Australia excludes Sale and Outlet items, and items being returned for Custom Printing.

 

Pricing and Payments

Click here for our Pricing & Payments policy.